This statement refers to all computer systems and controls supplied by ASYS Automatisierungssysteme GmbH (hereinafter also referred to as “ASYS”).

All ASYS machines and systems delivered with a computer or controller have been tested with regard to compatibility between applications, operating system, and the hardware used. For updates and patches provided by ASYS, ASYS guarantees compatibility with the hardware and software supplied at the time of delivery (hereinafter also referred to as “System Configuration”).

The respective System Configuration is documented in the form of a complete backup of the delivery status and a system report containing all relevant system features.

ASYS assumes no warranty for compatibility or functionality if changes have been made to the System Configuration compared to the delivery status that have not been approved by ASYS.

ASYS expressly recommends that you operate the System Configuration in a network that is separate from the Internet and that you do not implement any updates unless ASYS releases them.

Should the customer nevertheless decide to make changes without ASYS' approval, this shall be at the customer's own risk. It is recommended (in addition to the mandatory, regular backup) to create a full backup of the System Configuration before any change.

Furthermore, the System Configuration requires local administrator rights. Deletion, deactivation or change of the administrator account as well as operating the applications under other accounts can result in considerable problems up to loss of the entire functionality of the System Configuration and/or the intended task.

In the event of unreleased changes, ASYS support services are subject to charges and do not fall under the agreed warranty. Any claims for damages and/or recourse will be rejected. This also applies to hardware used by the customer. ASYS is not obligated to correct errors caused by hardware used by the customer.